Case Study: The University of Tennessee Medical Center achieves greater patient throughput and bed availability with Cerner CareAware Capacity Management

The University of Tennessee Medical Center cuts logistics center hours by 51% with Cerner

The University of Tennessee Medical Center sought to improve patient flow and eliminate wasteful, manual processes. They partnered with Cerner to implement its CareAware Capacity Management suite, which included CareAware Patient Flow, CareAware CareView, CareAware Transfer Center, and Command Center Dashboard.

Cerner's solution provided near real-time situational awareness and automated key processes like bed management and staff dispatching. This resulted in a 51% reduction in the hours worked by the logistics center, dropping from 116 to 56 hours per day. The efficiency gains allowed Cerner's customer to reallocate staff hours to higher-value work while improving coordination, especially critical during a COVID-19 surge.

The University of Tennessee Medical Center