Case Study: St. Joseph’s Health System achieves $39.6 million increase in charges with Cerner Oracle Health revenue cycle and clinical solutions

St. Joseph’s Health System increases charges by $39.6 million with Cerner

St. Joseph’s Health System, a major safety-net health system in New Jersey, faced revenue cycle challenges due to fragmented tools and outdated processes that were not closely tied to clinical care. To address this, they partnered with Cerner to implement Oracle Health revenue cycle and clinical solutions with the goal of creating a clinically driven revenue cycle.

Cerner's solution involved forming a cross-functional team to empower physicians through education on documentation and implementing pre-verified autotext templates within the Oracle Health system. This initiative improved charge capture and streamlined processes. As a result, St. Joseph’s Health increased captured charges by $39.6 million, or 19.7%, from 2018 to 2019, allowing them to better support their community.

St. Joseph’s Health System

Beth Kushner

Chief Medical Information Officer