Cerner
121 Case Studies
A Cerner Case Study
Rogers Behavioral Health, a system employing more than 70 psychiatrists, 300 nurses and 300 social workers, faced a lengthy, duplicative admissions process in 2016 that limited time for patient care: nursing admissions averaged 189 minutes and social services 215 minutes (404 minutes total), with clinicians and patients noting many repeated questions.
Rogers’ optimization team reorganized the Cerner EHR workflows—consolidating documentation on one screen and using Dynamic Documentation, PowerForms and mPages to remove duplicate questions and build smart templates. Within a year nursing time dropped to 109 minutes and social services to 127 minutes, cutting total admissions to 236 minutes and saving 168 minutes (about 2.8 hours) per patient; clinicians regained time for direct care and outcomes improved, with 74% of a 2,897‑patient sample showing improvement on the Clinical Global Impressions Scale.
Brian Kay
Director of Quality and Clinical Effectiveness