Case Study: Rogers Behavioral Health achieves 28%+ reduction in A/R days and 96% clean claim rate with Cerner's clinically driven revenue cycle

Rogers Behavioral Health decreases A/R days by more than 28 percent with clinically driven revenue cycle

Rogers Behavioral Health, a provider of intensive inpatient and outpatient mental health services, faced a revenue cycle burden of manual processes and lengthy accounts receivable (A/R) days—averaging about 70—exacerbated by the heavy clinical documentation typical of behavioral health billing.

By implementing Cerner’s integrated EHR and revenue cycle management solutions and collaborating to streamline provider workflows and billing cycles, Rogers shortened claim submission times and proactively addressed denials. The changes cut A/R days by more than 28% to roughly 50 days, produced a 96% clean claim rate, and freed up cash to reinvest in patient care and programs.

Rogers Behavioral Health

Adam El-Ali

Vice President of EHR and Revenue Optimization