Case Study: Neshoba County General Hospital cuts A/R days by 52.9% with Cerner Revenue Cycle

Neshoba County General Hospital cuts A/R days by 52.9% with Cerner

Neshoba County General Hospital faced challenges in its revenue cycle billing and payment efficiency, including issues with work queues, action codes, and electronic payment posting. To address these problems, the hospital engaged Cerner and utilized its Revenue Cycle and Revenue Cycle Surveillance tools, part of the Oracle Health suite.

The Cerner team implemented optimizations, including configuring new workflows and work queues, along with providing targeted revenue cycle training. This solution dramatically improved processes. As a result, Neshoba County General Hospital lowered its accounts receivable days by 52.9%, reduced its A/R balance by $6.8 million, and increased average daily revenue by 37.9%, while also cutting technical denial work queues by more than half.

Neshoba County General Hospital

Wesley Parker

Billing Supervisor at Neshoba County General Hospital