Case Study: Nanticoke Health Services achieves faster ECG readings and eliminates processing delays with Cerner's PowerChart ECG™

Nanticoke Health Services speeds up ECG readings, eliminates processing delays

Nanticoke Health Services, a 99‑bed nonprofit community hospital in Seaford, Delaware, faced slow, manual ECG processing: cardiology staff had to review and assign every ECG by hand, creating weekend backlogs, unmanageable queues when providers were out, and delays from faxing and scanning that impeded timely diagnoses and care.

After implementing Cerner’s PowerChart ECG™ in their EHR, most ECGs are automatically matched and visible on any computer as soon as they’re ready, with shared queues so colleagues can pick up work when someone is absent. Processing time dropped from more than an hour a day to just minutes, weekend reads occur in near real‑time, manual retrieval and faxing were eliminated, and overall ECG quality, visibility, and department efficiency significantly improved.

Nanticoke Health Services

Peter Rosen

Director of Cardiology Services