Case Study: Methodist Health System improves patient access and engagement with Oracle Health Cerner Consumer Framework

Methodist Health System reduces no-show rates by 22% with Cerner

Methodist Health System partnered with Oracle Health to implement the Cerner Consumer Framework. Their challenge was to improve the patient experience by breaking down barriers to care and delivering a more efficient, patient-centric journey.

The solution from Oracle Health provided a comprehensive set of digital tools, including provider matching, direct booking, appointment reminders, and digital intake. This implementation resulted in 10,506 new appointments scheduled, a 22% reduction in no-show rates, and an average patient satisfaction score of 8.0 out of 10 for the ease of completing digital forms.

Methodist Health System