Case Study: Memorial Hospital at Gulfport achieves $1M annual transcription savings and instant clinical documentation with Cerner Dynamic Documentation

Memorial Hospital at Gulfport saves $1 Million by using Dynamic Documentation with Dragon Dictation, Physician Coaches

Memorial Hospital at Gulfport faced a costly and slow documentation process while undertaking a big‑bang Cerner implementation across acute, ambulatory, and clinic settings: the hospital had relied on outsourced transcription for years, causing delays and adding significant expense. Leadership wanted immediate, real‑time clinical notes and a way to eliminate third‑party transcription as they moved to the new EHR.

They implemented Dynamic Documentation with Dragon Dictation at go‑live, set expectations a year in advance, removed dictation stations the night before launch, and used physician coaches and tailored templates to support clinicians. The change eliminated about $1 million in annual transcription costs, produced instantaneous consultant notes for better clinician coordination, and was widely adopted without demand to reinstate transcription.

Memorial Hospital at Gulfport

Cheryl Cooper

Memorial Director of Health Information Management