Case Study: Baptist Health improves hospital operations during COVID-19 with Cerner Capacity Management

Baptist Health improves bed turnaround time by 20% with Cerner

Baptist Health, a healthcare system in Alabama, faced the immense challenge of managing a sudden surge in patient load during the COVID-19 pandemic, which forced its Montgomery hospital to operate at over 170% capacity. To address this, they turned to vendor Cerner and its CareAware Capacity Management product to gain better visibility and control over their hospital operations.

With the support of Cerner's ITWorks team, Baptist Health implemented the Capacity Management solution, which included automated features like a COVID-19 isolation order to improve safety protocols. The results were significant measurable improvements: bed request to occupancy time dropped 26%, patient transports increased by 141%, and room cleaning time decreased by 20%. Cerner's solution provided crucial data and automation that helped staff manage the crisis effectively.

Baptist Health