Case Study: TriHealth achieves 164% boost in employee engagement and saves 40 hours/month with Cerkl

TriHealth - Customer Case Study

TriHealth, an award‑winning health system with 11,500 employees and 125 locations in the Greater Cincinnati area, faced an internal communications challenge: too much content and no clear way to determine what mattered most to each employee. To solve this, TriHealth turned to Cerkl and its A.I.-powered content delivery to personalize and prioritize communications for staff.

Cerkl ingested TriHealth’s intranet content and automatically curated personalized messages so employees see the most relevant stories and events. The result: employee engagement rose 164% in one year, TriHealth saves about 40 hours a month (eliminating roughly 10 hours weekly spent on a newsletter), and 90% of employees report satisfaction with Cerkl-powered communications.

TriHealth

Tonya Hurst

Internal Communications Manager