Case Study: Telesur achieves digital-first BSS/OSS transformation with Cerillion

Telesur launches digital BSS/OSS transformation in 2 phases with Cerillion

Telesur, the full-service telecommunications provider in Suriname, was constrained by legacy systems and needed to digitally transform. Their challenges included accelerating time-to-market, launching convergent fixed and mobile packages, and improving digital engagement. They selected Cerillion and its digital BSS/OSS platform to address these needs.

Cerillion implemented a two-phase solution, first migrating mobile services and launching a new mobile app, followed by fixed line services. This provided Telesur with a fully convergent system, enabling faster product launches and a seamless customer experience across all channels. The results included enhanced customer experience, revolutionized mobile services, and comprehensive AI-driven analytics powered by Cerillion Business Insights.

TeleSur