Case Study: Sure achieves a convergent triple-play BSS transformation with Cerillion

Sure by Beyon delivers BSS transformation in 15 months with Cerillion

Sure, a telecommunications provider operating across several islands including Guernsey and Jersey, faced the challenge of modernizing its business operations to compete in a rapidly evolving industry. To future-proof its business and deliver superior digital customer experiences, Sure needed a convergent BSS platform to unify its triple-play services and support both retail and business customers. The company selected Cerillion to provide a state-of-the-art multi-tenanted platform.

Cerillion implemented its pre-integrated BSS suite, including Convergent Charging System, CRM Plus, and Self Service modules, replacing multiple legacy systems. The project was delivered on time and on budget within 15 months. For Sure, this resulted in consolidated bill runs, reduced cycle durations, and a significantly enriched digital customer experience, providing a strong foundation for further business transformation.

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