Case Study: ClickUp achieves automated provisioning and stronger app security with Cerby

Revolutionizing provisioning for apps without APIs and SCIM

ClickUp, an all-in-one productivity platform, faced significant challenges managing user access and security for disconnected applications that lacked SCIM or API support. These manual processes, including user provisioning, deprovisioning, and password rotations for apps like shared social media accounts, were a major drain on IT productivity and created substantial security risks for the company.

Cerby implemented its identity security platform to automate these critical but manual tasks. The solution provided automated user lifecycle management, real-time onboarding and offboarding, seamless multi-factor authentication (MFA), and automatic password rotations for apps without native support. As a result, ClickUp achieved a 97% reduction in time spent manually managing user access, prepared for audits 82% faster, and realized a 258% ROI on its investment with Cerby.

ClickUp

Alex Raducanu

Senior Systems Engineer