Case Study: a national retailer boosts social app security and productivity with Cerby

National Retailer Gaining better oversight and efficiency with centralized authentication

A national retailer with hundreds of stores across the country faced the challenge of securely managing access to disconnected applications like Facebook, Google Ads, and Hootsuite. Their marketing teams were using personal accounts and shared passwords, which violated corporate IT security policy and created significant risk. They needed a centralized solution for provisioning, deprovisioning, and securing these non-standard apps.

The retailer chose Cerby to implement a solution that provides central control and enforces a zero-trust architecture. With Cerby, the company secured hundreds of social media accounts, automated user management to save hours of work, and eliminated the security gaps caused by manual processes. This allowed marketing teams to refocus their efforts on customer engagement, and leadership has since mandated Cerby for all password management.