Case Study: ClickUp achieves automated, secure app access management with Cerby

ClickUp reduces manual access management by 97% with Cerby

ClickUp, a productivity platform with over 10 million users, faced significant challenges in managing user access for disconnected apps that lacked APIs or SCIM support. Their IT team was burdened with hundreds of hours of manual work for provisioning, deprovisioning, and credential management, which created security risks and inefficiencies. This was especially problematic for shared social media accounts used by their marketing team and external agencies.

Cerby automated ClickUp's most time-consuming and risky processes, including password rotations, real-time onboarding/offboarding, and frictionless MFA enforcement for these disconnected apps. The solution from Cerby delivered a 97% reduction in time spent manually managing user access, made audit preparation 82% faster, and provided a 258% return on investment. By implementing Cerby, ClickUp streamlined identity management, strengthened its security posture, and freed up IT resources for more strategic work.

ClickUp