Case Study: Moca achieves seamless workspace booking and guest management with CEQUENS SMS API

Phygital experiences the new norm for workspaces

The customer, moca (a technology and space brand also referred to as Moca Spaces), needed to enhance its workspace-as-a-service platform with flexible, digitized solutions for on-demand bookings and guest management. To gain a competitive advantage and connect the digital experience for its users, moca sought to implement an omnichannel communication strategy and turned to vendor CEQUENS for its SMS API capabilities.

CEQUENS provided its SMS API to manage customer sign-ups for the moca app and to send team invitations for downloading the app. This integration enabled seamless meeting space bookings and guest management through SMS, which also automatically provided customers with meeting details and access passes. The solution was chosen because CEQUENS offered a convenient pricing model, flexibility for integration, and over a decade of market experience, making them the right technology partner for moca.

moca

Fatma Ashraf

Co-Founder & COO