Case Study: Storm Solutions boosts conversions and streamlines operations with CEPTES Software

Helping Businesses Digitize Their Company Operations

Storm Solutions, a US-based full-service automotive hail repair facility in Springdale, needed help modernizing its operations as demand grew. CEPTES Software supported the company with digital transformation services focused on marketing automation, process automation, and improving day-to-day business management. The customer faced manual workflows across marketing, payments, lead tracking, and appointment scheduling, making it difficult to handle operations efficiently.

CEPTES Software implemented automation across the full process, including marketing automation, lead structure automation, payment field setup, payment process automation, and appointment automation. As a result, Storm Solutions improved lead generation efficiency, gained better visibility into leads and activities, aligned payment status, streamlined appointments, and enhanced customer experience. The initiative also delivered a 55% increase in conversion rate, along with stronger productivity, agility, and more data-driven customer insights.

Storm Solutions