Case Study: Canadian Tire Corporation achieves 97.42% offshore vendor performance with Century Supply Chain Solutions

Canadian Tire Corporation - Customer Case Study

Canadian Tire Corporation, a major Canadian retailer, sought to better manage its offshore vendors by gaining the same level of visibility it had with its domestic partners. The company partnered with Century Supply Chain Solutions to address this challenge using Century's Supply Chain Optimization platform and vendor management analytics.

Century implemented a solution that tracks key performance metrics for each vendor on a PO level, including on-time booking, delivery, and documentation. The platform provides complete transparency, allowing Canadian Tire to monitor a 13-week rolling service level and issue fines for underperformance. Thanks to this program managed by Century, Canadian Tire improved its offshore vendor service level performance to 97.42%.

Canadian Tire Corporation