Case Study: The Soap Box streamlines laundry operations and boosts revenue with Cents

How Partnering With Cents Streamlined Operations for The Soap Box

The Soap Box, a Brooklyn-based laundromat and pickup/delivery service, faced operational challenges from using multiple non-integrated point-of-sale systems, which demanded excessive manual data entry. They also struggled with the high costs and limited range of their self-run delivery fleet, which restricted their growth. Seeking an industry-specific solution, the company turned to the vendor, Cents, for its all-in-one business management platform.

By implementing Cents, The Soap Box consolidated its operations onto a single platform, eliminating redundant systems and manual work. The integration with DoorDash through Cents allowed them to replace their dedicated drivers with gig economy workers, significantly cutting delivery costs and expanding their service area to a 15-mile radius. This partnership with Cents resulted in streamlined operations, a better customer experience, and a substantial increase in revenue for the laundromat.

The Soap Box

Waleed Cope

Owner