Cents
9 Case Studies
A Cents Case Study
Lily Laundromat, a women-led laundromat in San Francisco, faced the challenge of scaling its business and offering pickup and delivery services. Without the resources for drivers or insurance, owner Lily Li found it impossible to meet growing customer demand, especially during the pandemic. She needed a solution to integrate these new services without managing the complex logistics herself.
By partnering with Cents, Lily Laundromat integrated a gig economy-based pickup and delivery service. This allowed the business to offer the new service seamlessly without needing its own infrastructure. As a result, Cents helped Lily Laundromat grow its overall revenue by 20%, streamline operations, and expand its customer base.
Lily Li
Owner & Operator