Case Study: Major Global Bank achieves automated due diligence and streamlined network risk management with CENTRL Inc.'s BNM360

CENTRL’s Bank Network Management Platform empowers leading bank to embrace automation for critical due diligence and risk management processes

Major Global Bank, with operations in 58 countries and a 50+ member Global Network Management (GNM) team, struggled with siloed, legacy systems and manual, spreadsheet-driven due diligence across hundreds of custodian and sub-custodian relationships. The disconnected infrastructure made account management, risk monitoring and regulatory compliance slow, error-prone and hard to scale, so the bank engaged CENTRL Inc. and its BNM360 platform to modernize and automate these critical processes.

CENTRL Inc. implemented BNM360 as a single, centralized platform that unified agent and account data, automated end-to-end DDQ and account workflows, and delivered real-time analytics and audit trails. The solution saved the team hundreds of hours per year, reduced time to account opening, cut account process exceptions, and improved regulatory compliance — benefits realized within months of deployment.