Case Study: Top 10 Global Bank achieves 40% time savings and centralizes bank network oversight with CENTRL Inc.'s BNM360

BNM360 Helps Top 10 Global Bank Automate 
 and Centralize Bank Network Oversight of Third-Party Risk Management

Top 10 Global Bank’s Network Management team—responsible for due diligence on agent banks—was struggling with siloed spreadsheets, SharePoint, fragmented emails and manual reporting that created inefficiency, redundancy and limited transparency. After evaluating other vendors and an internal build, the bank selected CENTRL Inc.’s BNM360 as its Bank Network Management / Due Diligence platform to provide the customization and configurability it needed.

CENTRL Inc. implemented BNM360 to centralize assessments, documents and communications, automate questionnaire collection and reviews, and enable streamlined reporting. The bank moved 170 banks into a single system, gained secure, auditable communications, reallocated over 20% of headcount (reducing the team from nine to seven) and achieved a 40% time savings compared with prior manual processes.