Case Study: Global Investment Management Firm cuts ODD review cycles by 40-50% with CENTRL Inc.

Cutting Review Cycles by 40-50% and Unlocking a Year of Capacity

Global Investment Management Firm, a global investment manager conducting operational due diligence (ODD) for manager onboarding, investment approvals, and ongoing oversight, was struggling with slow, manual review workflows even after adopting CENTRL Inc.’s platform. Analysts still had to sift through lengthy free-text DDQs and attachments, and the team faced capacity constraints, tight investment windows, and growing scale as coverage expanded to 300+ funds.

CENTRL Inc. expanded the client’s use of its AI modules—including Smart Evaluate, Smart Populate, Smart Summary, Research Assistant, and Response360—to automate review triage, auto-fill DDQs from manager documents, speed up summaries, and answer questions directly from source materials. The result was a 40-50% reduction in diligence timelines, 3-4 weeks saved per manager, summary work cut by about 50%, and report drafting compressed from weeks to as little as 7-10 days, creating the equivalent of nearly a year of recovered capacity at scale.