Case Study: Kmart Australia improves intranet communication and collaboration with CentricMinds

Kmart Australia - Customer Case Study

Kmart Australia, one of Australia’s leading retailers with more than 30,000 team members across 220 stores, needed a better way to improve communication, collaboration, and the publishing of operational content across the business. To meet this challenge, Kmart worked with CentricMinds to launch a new enterprise-wide intranet called KIT.

CentricMinds implemented a tailored intranet experience built around its Document Management System, with drag-and-drop publishing, powerful search, document versioning, secure permissions, collaboration tools, and easy story publishing. The new KIT intranet became Kmart’s central communication tool and number one source of information, helping encourage participation, reduce publishing complexity, simplify navigation, and deliver a more engaging, on-brand user experience.

Kmart Australia

Lloyd Jones

Process Store Support Manager