Case Study: Country Fire Service achieves real-time, scalable emergency communication with CentricMinds

Country Fire Service serves 6.3M page views in 9 days with CentricMinds

The Country Fire Service (CFS) faced the challenge of managing multiple complex websites, an intranet, and an extranet as a single critical communication platform. They needed an integrated system to provide instant content updates, suitable for non-technical staff, to reliably serve their community and volunteers with life-saving information. To meet this, they turned to CentricMinds for its web content management system, intranet, and extranet solution.

CentricMinds provided an integrated, all-in-one platform hosted on Amazon Web Services for scalability. Their solution featured a single content management system for non-technical users and integrated with key applications like Google Maps. The results were powerful, with the CFS website reliably serving 6.3 million page views in a 9-day period during a major bushfire. CentricMinds delivered a trusted, real-time communication solution that narrowed gaps between staff and volunteers and enabled instant sharing of critical warnings.

Country Fire Service