Case Study: Country Fire Service achieves real-time emergency communication and scalable digital publishing with CentricMinds

Country Fire Service - Customer Case Study

Country Fire Service (CFS), a leading fire hazard and emergency service provider in South Australia, needed an integrated, scalable content management, intranet, and extranet solution to support multiple complex websites and deliver critical information quickly. To meet the needs of non-technical communications and support staff, CFS turned to CentricMinds for a unified web content management platform.

CentricMinds implemented a single content management system with multi-site management, integrations, and AWS-based autoscaling, enabling CFS to manage content across sites, intranet, and extranet with ease. The solution helped CFS publish real-time fire information and warnings, and the website handled 6.3 million page views in a 9-day period during a major bushfire event, demonstrating the platform’s reliability and scalability.

Country Fire Service

Greg Nettleton

CFS Chief Officer