Case Study: Swarovski accelerates creative collections and reduces presentation time with Centric Software

Swarovski reduces presentation time by 98% with Centric Software

Swarovski, a global crystal and jewelry company, faced significant challenges due to two separate legacy PLM systems that did not communicate, leading to data misalignments and hundreds of spreadsheets being used to cope. This setup caused massive performance issues and created a bottleneck, with product marketing teams spending 40% of their time manually creating visual collection presentations. To address this, Swarovski partnered with Centric Software to implement Centric PLM.

The solution from Centric Software included the implementation of Centric PLM and Centric Visual Boards, which automated processes and provided visual assortment capabilities. The results were transformative, including a 98% reduction in the time to create presentations (from 1.5 days to 15 minutes), a 20% reduction in collection file download time, and a three-month reduction in time-to-market. Centric PLM became a core business system with high user adoption, improving data accuracy and communication between creative and operational teams.

Swarovski