Case Study: Harbour boosts SKU management and efficiency with Centric PLM

Harbour cuts email volume by 80% with Centric Software

Harbour, a leading Australian luxury outdoor furniture brand, faced challenges due to rapid growth and an outdated Product Lifecycle Management (PLM) system. Their fragmented processes, reliance on email and spreadsheets, and lack of real-time data risked errors and delays in managing a massive and growing volume of SKUs.

By implementing Centric Software's PLM solution, Harbour centralized its product data and streamlined global collaboration. The results included a dramatic reduction in email volume by up to 80%, a 50% faster drawing approval process, and a 90% decrease in report preparation time. Centric PLM provided an actionable source of truth, enhancing team efficiency and customer confidence.

Harbour