Centric Consulting
136 Case Studies
A Centric Consulting Case Study
Centric Consulting was engaged by What Chefs Want, a family-owned wholesale food delivery company, to address its challenge of navigating the crowded AI market. The customer needed help identifying the right AI solutions to improve customer service, lower costs, and increase operational efficiency, aiming to maintain its status as a market leader and disrupter.
The solution began with Centric Consulting's AI visioning workshop, which led to a strategic roadmap and a phased methodology for AI adoption. Centric helped identify and prioritize over 40 specific AI use cases across the business, providing What Chefs Want with a clear execution path for implementation. This included proposed solutions for demand forecasting, customer recommendations, order automation, and quality evaluation, establishing a foundation for building AI capabilities and driving future growth.