Case Study: CarepathRx improves unstructured medical records processing with Centric Consulting AI and RPA

CarepathRx achieves near 100% accuracy processing medical records with Centric Consulting

CarepathRx, a pharmaceutical company specializing in infusion and specialty pharmacy care, faced a significant operational barrier. Manually processing high volumes of unstructured data from hospital discharge notes was time-consuming and error-prone, leading to inefficiencies and increased costs. To improve accuracy and prepare for future growth, CarepathRx partnered with Centric Consulting for a modern solution.

Centric Consulting implemented a hyperautomation solution that combined robotic process automation (RPA) with the large language model power of AWS Bedrock. This technology automated the intake of documents and intelligently captured data from the unstructured notes regardless of their format. The solution achieved near 100 percent accuracy in document processing and information extraction at a much lower cost per document, streamlining operations without adding labor costs for CarepathRx.

CarepathRx