Case Study: Groupe Média TFO improves IT visibility and reporting with Centreon

TFO chooses Centreon as the starting point of a visibility culture, leveraging better collaboration and reporting capabilities

Groupe Média TFO, Ontario’s French-language public broadcaster, needed better visibility into IT service health and clearer communication with stakeholders across its digital environment. Although most infrastructure was already monitored, the team lacked context, meaningful reporting, and alerts tailored to different users. They chose Centreon Business Edition to support a more business-aware, collaborative approach to IT monitoring and reporting.

With Centreon, Groupe Média TFO implemented end-to-end monitoring, advanced dashboards and reports, and customizable alerts across about 230 hosts and 3,000 services supporting up to 300 users. The solution helped the team improve collaboration, speed up issue resolution and configuration, and extend monitoring to broadcasting equipment and audiovisual infrastructure. Centreon also enabled TFO to build a culture of visibility and make more informed decisions about IT service quality and user experience.

Groupe Média TFO

Sylvain Le Pichon

Director, Infrastructure and User Support