Case Study: Action contre la faim improves global IT monitoring and incident response with Centreon

How It Monitoring Helps NGOs Face Human, Financial and Logistical Challenges

Action contre la faim, a humanitarian NGO operating in more than 50 countries, needed a way to better manage IT across highly diverse and remote field sites. With limited local IT skills, unreliable electricity and Internet access, and constant pressure to optimize costs, the organization turned to Centreon and its EMS IT monitoring platform to improve visibility and resilience for critical infrastructure supporting about 5,000 employees.

Centreon implemented a centralized monitoring approach using BeagleBone devices in field offices to keep monitoring running during Internet outages and sync data back to headquarters when connectivity returns. The rollout, supported by Centreon’s team, enabled faster incident diagnosis, better compliance across sites, and clearer reporting for management through tools such as MBI, BAM, and MAP. The solution was being deployed across missions in 24 countries, with the potential to extend to 10 more countries managed by the U.S. headquarters, giving Action contre la faim a shared, standardized monitoring platform at scale.

Action contre la faim