Case Study: L’Hôpital Nord Ouest streamlines patient care monitoring with Centreon

Healthcare: When It Monitoring Helps to Streamline and Secure the Patient Care Journey

L’Hôpital Nord Ouest, a regional hospital grouping serving six sites, needed a way to streamline patient care and ensure 24/7 IT availability while better securing information sharing across a heterogeneous IT environment. To do that, the hospital’s pooled IT department turned to Centreon and its centralized IT monitoring platform.

Centreon implemented a single, standardized monitoring solution that gave the IT team centralized visibility across servers, applications, and networks, while improving collaboration and incident response. As a result, staff became more responsive, diagnosis and dispatch were faster, user calls to support decreased, and monitoring practices were standardized across the organization, with plans to extend Centreon’s dashboards and mapping tools further across the hospital group.

L’Hôpital Nord Ouest

Eric Denizot

Manager