Case Study: FM Logistic boosts IT visibility and availability with Centreon

FM Logistic Relies on Centreon for Constant It Availability and Managing Digital Challenges in the Supply Chain

FM Logistic, a global supply chain leader operating in 14 countries, needed a way to support its digital transformation while maintaining constant IT availability across a complex hybrid estate. As IT became more deeply embedded in customer service, the company needed better visibility, more proactive monitoring, and a unified way to track data across cloud, SaaS, and on-premises systems.

To meet these needs, FM Logistic chose Centreon and deployed its centralized monitoring platform across 180 logistics platforms in less than four months, covering networks, databases, systems, and key business applications. Centreon gave the company a single view of its IT environment, enabled BAM and dashboarding, integrated with ticketing, and helped correlate IT and business metrics—improving responsiveness, uncovering hidden performance issues, and strengthening customer and user experience.

FM Logistic

Olivier Hamel

DSI Technical Solutions Activity Leader