Case Study: NC2 boosts transparency and proactive monitoring with Centreon

Case Study: Nc2, a Managed Service Provider That Is Part of Global Group Visiativ

NC2, a Managed Service Provider and subsidiary of Visiativ Group, wanted to add standardized IT monitoring to its client service portal without creating costly custom development work. To meet this challenge, NC2 chose Centreon’s monitoring solution to provide clients with a transparent, real-time view of the health of their hosted services.

With Centreon, NC2 built a scalable, portal-based monitoring service using dashboards, reporting, and Service Mapping, while minimizing development effort and keeping the offer at no additional cost to clients. The results included faster time-to-market, stronger client trust, improved proactivity, a 15% drop in service tickets, and a clear competitive advantage for NC2.

NC2