Case Study: BASS ABA Therapy reduces session note time with CentralReach AI summaries

How BASS Improved Session Note Workflows with AI

BASS ABA Therapy, a Florida-based provider of ABA services since 2003, was struggling with increasingly complex and time-consuming session note documentation. Regulatory and payor demands made it difficult for clinicians to balance care delivery with administrative work, especially as manual note-taking interrupted sessions, slowed onboarding, and delayed billing.

To address this, BASS ABA Therapy implemented CentralReach’s CR Mobile with built-in AI-powered session summaries. The new workflow let technicians generate notes at the end of sessions, review and edit them quickly, and approve them with less effort, cutting note completion time by more than 50% in some locations and reducing turnaround time by 50% overall. CentralReach helped BASS ABA improve staff satisfaction, speed onboarding, and free up more time for direct client care.

BASS ABA Therapy

John Adelinis

Executive Director