CentraHub CRM
36 Case Studies
A CentraHub CRM Case Study
Swear Healthcare Pvt. Ltd, a leading Indian manufacturer and exporter of sterilized latex surgical gloves, was hampered by manual processes that caused poor real‑time visibility of field staff, error‑prone sales and distribution tracking, fragmented campaign‑to‑lead workflows, incomplete service and inventory records, and inefficient dealer management. To modernize operations and improve customer experience, Swear Healthcare selected CentraHub CRM and its tailored CRM solution.
CentraHub CRM implemented GPS‑enabled field staff tracking, automated sales and distribution workflows, centralized lead management from campaigns, service and inventory tracking, and a dedicated dealer portal. As a result, CentraHub CRM delivered real‑time visibility, eliminated data inaccuracies, reduced response times, streamlined dealer and order management, and produced measurable benefits such as increased revenue, lower operating costs, and improved customer satisfaction.