Case Study: Smart Homes achieves streamlined operations and real-time customer engagement with CentraHub CRM

Smart Homes - Customer Case Study

Smart Homes, a pioneering home automation company, was held back by manual processes — client records in Excel, manual email alerts and printed quotations — that caused errors, slow responses and a lengthy sales cycle. To modernize and scale while maintaining service quality, Smart Homes implemented CentraHub CRM.

CentraHub CRM centralized client data, automated personalized email alerts, generated digital quotations and integrated workflows with reporting and analytics. The solution eliminated Excel-based errors, enabled real-time client engagement, sped up quotation turnaround and made the sales cycle more agile, markedly improving data accuracy, responsiveness and customer satisfaction for Smart Homes.