Case Study: Origin Techserve Private Limited achieves operational efficiency and precise financial management with CentraHub CRM

Origin Techserve Private Limited - Customer Case Study

Origin Techserve Private Limited, an India-based technology company supplying photocopiers, printers, digital cameras and IT services, struggled with complex expense and profit-margin calculations, manual service-request processing, poor project task oversight, and no toner-replacement tracking. To centralize operations and accelerate its digital transformation, Origin Techserve selected CentraHub CRM as the vendor and platform to address these gaps.

CentraHub CRM delivered a tailored CRM solution in a 45-day deployment that automated expense and margin calculations, centralized and accelerated service-request handling, added real-time task tracking and alerts, implemented lead management, and created automated toner-replacement notifications. The implementation improved financial accuracy and transparency, reduced response times and service errors, minimized printer downtime, and boosted project visibility and customer satisfaction — transforming Origin Techserve’s operational efficiency with measurable improvements across finance, service delivery, and uptime.

Origin Techserve Private Limited