Case Study: Navata Supply Chain Solutions achieves streamlined logistics and improved operational efficiency with CentraHub CRM

Navata Supply Chain Solutions - Customer Case Study

Navata Supply Chain Solutions, a Hyderabad‑based logistics firm with over 500 employees, struggled with labor‑intensive, error‑prone logistics planning and warehouse management driven by spreadsheets and cloud drives. To replace manual processes and create an integrated platform for bookings, approvals and warehouse workflows, Navata selected the Ultimate Version of CentraHub CRM.

CentraHub CRM was implemented within the agreed 45‑day timeframe and delivered an integrated system for booking, trip planning, airway bills, inwarding/outwarding, multi‑POD delivery tracking, client price matrices, automated alerts/approvals and role‑based security. The solution reduced manual effort, improved billing accuracy and real‑time shipment visibility, enhanced customer transparency and satisfaction, and met Navata’s operational goals.

Navata Supply Chain Solutions

Hima Parvataneni

Chief Executive Officer & Director