Case Study: Kodo Technologies achieves higher lead conversion and faster customer responses with CentraHub CRM

Kodo - Customer Case Study

Kodo, a 2019 fintech startup delivering corporate card and B2B payment solutions across the APAC region, was struggling with growing operational friction: inefficient lead management, difficulty monitoring multiple customer requests, manual email-to-request processing, and no automated follow-up alerts. To tackle these challenges Kodo deployed CentraHub CRM as their customer relationship management solution.

CentraHub CRM was customized to provide lead management, centralized request tracking, automated email-to-request conversion, and alert-driven follow-ups. The implementation streamlined workflows, boosted lead-to-customer conversion rates, sped up response times, cut manual workloads, and strengthened customer relationships — delivering measurable improvements in conversion and team productivity for Kodo.

Kodo