Case Study: Kodachadri Chits Pvt Ltd (KCPL) achieves streamlined operations and automated chit‑fund management with CentraHub CRM

Kodachadri Chits Pvt Ltd (KCPL) - Customer Case Study

Kodachadri Chits Pvt Ltd (KCPL) is a decade-old Indian chit fund company offering pooled monthly savings to help members meet financial goals. KCPL faced inefficient, manual operations—time-consuming purchase order creation, error-prone chit-plan allocations, Excel-based record-keeping, no centralized customer/service data, and no alert mechanism—which hindered timely payments, asset tracking and customer lifecycle management.

To solve this, KCPL deployed CentraHub CRM, a tailored implementation completed within 45 days that automated purchase orders and asset allocation, centralized customer and vendor data, replaced spreadsheets with a secure digital platform, and added real-time alerts. The CentraHub CRM rollout cut manual effort and errors, improved data accuracy and accessibility, ensured timely payments and renewals, optimized asset utilization, and produced tangible cost savings for the business.

Kodachadri Chits Pvt Ltd (KCPL)