Case Study: Hangar 4 achieves streamlined operations and improved service efficiency with CentraHub CRM

Hangar 4 - Customer Case Study

Hangar 4, owned by Khaled Al Duaij, is the Saudi distributor for KTM motorcycles. As the business expanded it lacked standardized workflows and relied on manual data entry that caused duplication, slowed operations and hurt customer service — so Hangar 4 turned to CentraHub CRM and its cloud-hosted CRM solution to address these gaps.

CentraHub CRM implemented automated, integrated processes across job engineers, job orders, vehicle entries, service performance, consumables tracking, vehicle testing, billing and gate pass, including ERP integration and a dynamic service center module to track engineer and job efficiency. The CentraHub CRM implementation streamlined operations, reduced data duplication, sped up administrative tasks and improved service performance and customer experience.

Hangar 4