Case Study: Green City Estates achieves streamlined operations and improved lead conversion with CentraHub CRM

Green City Estates - Customer Case Study

Green City Estates, a Hyderabad real estate developer with over 35 years’ experience, faced operational bottlenecks from Excel-based data handling, no centralized lead management, limited visibility into plot bookings/payments, and inconsistent payment follow-ups. To modernize processes and improve customer engagement they implemented CentraHub CRM (deployed by Dawn Projects Limited) to replace manual workflows and provide a single platform for plots, leads, and payments.

CentraHub CRM centralized data, introduced structured lead management, enabled real-time monitoring of bookings/payments, and automated payment reminders and alerts. The CentraHub CRM rollout reduced manual data entry and errors, improved lead conversion and revenue, streamlined plot monitoring and decision-making, boosted cash flow through timely follow-ups, and raised customer satisfaction and operational efficiency.

Green City Estates