Case Study: Edusoft Healthcare achieves streamlined operations and faster sales with CentraHub CRM

Edusoft Healthcare - Customer Case Study

Edusoft Healthcare, a leading provider of medical imaging and equipment in India, faced manual, fragmented processes across marketing-to-sales, complex sales and payment tracking, service record-keeping, inventory/accounts reconciliation, and dealer management. To modernize operations and meet goals like improved customer experience and streamlined sales, Edusoft selected CentraHub CRM as their enterprise CRM solution.

CentraHub CRM was implemented with lead tracking and nurturing, sales process automation, service management, a centralized data repository, and a dedicated dealer portal. As a result, CentraHub CRM delivered a notable increase in lead-to-opportunity conversion, shorter sales cycles with accurate payment tracking, reduced equipment downtime through better service management, more accurate financial reporting, and strengthened dealer relationships.

Edusoft Healthcare