Case Study: Consent Group achieves operational efficiency and improved customer satisfaction with CentraHub CRM

Consent Group - Customer Case Study

Consent Group, a Dubai-based manufacturer established in 1975 with three automated production facilities and global exports, faced fragmented customer data across disparate databases, spreadsheets and paper systems. To improve operational efficiency, shorten the sales cycle and deliver better customer service, Consent Group turned to CentraHub CRM.

CentraHub CRM implemented a centralized, real-time database with ERP integration and sales automation to track leads, opportunities, queries and order stages. By using CentraHub CRM, Consent Group gained faster, data-driven decision-making, reduced costs, improved production and customer service, and shortened the sales cycle while increasing sales.

Consent Group

Kasilingam RP

IT Officer