Case Study: Denon achieves streamlined HEOS setup and stronger product QA with Centercode Managed Betas

Denon Uses Centercode Managed Betas to Test the HEOS Wireless Home Audio System

Denon, a consumer electronics company, needed to add a formal beta and field-test process for its HEOS wireless home audio system. Although they had strong internal QA and alpha testing, the team sought real-world feedback on ease-of-use and setup before launch.

Centercode’s Managed Betas team ran nearly a year of testing across six HEOS products with 30 Betabound testers, producing 528 surveys, 150 bug reports, 1,001 forum posts, 276 journal entries, and 157 feature requests. Testers’ setup and usability feedback led to significant pre-launch improvements, and Denon plans to make beta testing a regular part of its development process.

Denon

Brendon Stead

Vice President of Product Development