Centerbase
3 Case Studies
A Centerbase Case Study
Powers Taylor LLP, a boutique litigation firm in Dallas, struggled with four disparate management platforms, error-prone manual processes, slow onboarding, and difficulty delivering timely client service. To address these challenges, the firm chose Centerbase’s all‑in‑one firm management platform to replace its fragmented systems and improve visibility, reporting, and client experiences.
Centerbase consolidated case management, document management, new‑client intake, and accounting, added configurable date‑tracking fields and automated workflows, and gave everyone centralized access and better analytics. As a result, Powers Taylor increased new cases 152% (from 75 to 189) without proportional new hires, cut average case lifecycle from 2.5 to 1.5 years (about 40% faster), achieved nearly 2X faster case work completion, reduced onboarding from two days to one hour, reached 100% user adoption, and reported higher client satisfaction thanks to Centerbase.
Powers Taylor LLP
Emy Cook
Head of Operations & Marketing