Center for Creative Leadership
48 Case Studies
A Center for Creative Leadership Case Study
Smurfit Kappa, a leading paper-based packaging company headquartered in Dublin, sought to provide its frontline managers with a virtual leadership development program. The challenge was to deliver this training with real-world insights, interactivity, and opportunities for relationship-building. They partnered with the Center for Creative Leadership (CCL) to address this need.
The Center for Creative Leadership implemented its self-paced, online Frontline Leader Impact (FLI) course, a six-week program focused on developing six critical leadership skills. The solution resulted in significant measurable improvements for participants, including a 250% increase in the use of a specific leadership model and over 150% improvement in delivering feedback and managing conflict. The program successfully developed key skills, elevated leadership mindsets, and broadened participants' understanding of the business.