CensorNet
30 Case Studies
A CensorNet Case Study
Amey needed a more convenient, user‑friendly way to secure remote access for a government contract customer whose engineers connected to Citrix and Citrix NetScaler via VPN. The existing token‑based two‑factor authentication was costly to manage, hindered productivity and generated frequent support calls, so Amey evaluated CensorNet’s Multi‑Factor Authentication (MFA) as a token‑free alternative.
CensorNet implemented its MFA solution—delivering passcodes via employees’ phones with SMS and email fail‑over—after a one‑month trial and smooth onboarding supported by CensorNet’s customer support. The result was more robust VPN access, faster logins, fewer help‑desk calls, simpler management and lower ongoing costs; users began logging in more often and the customer achieved measurable productivity gains and significant cost savings.
David Barrie
IT Systems Manager